Hardware User Manuals & Support - Honeywell Dolphin

Honeywell Dolphin User Manuals

 If you are having problems with your handheld mobile computer, try downloading and following the instructions in the user manual for your particular device. It is one of the fastest and easiest ways to get help.  

 

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Honeywell Dolphin 6000 User Manual

Honeywell Dolphin 6500 User Manual

 

Help & Support by Phone

Honeywell: Technical Support – 1-800-782-4263 option #4

 

Help & Support Online (Efficient!)

Register online for the Honeywell web-based help desk to get to the right help faster.  The benefit of using the web-based help systems is that it allows you an efficient way to ask for help with your Dolphin handheld mobile computer and to view the status/progress of your "ticket" if the Honeywell support team needs to conduct more research.  File exchanges can be conducted at the Honeywell support site as well. 

 

Returning Honeywell Dolphin Handheld Mobile Computer Devices

If you want to obtain an RMA number from Honeywell to return your handheld device, our latest information is that you should call 1-800-782-4263 option #3 and provide the following information:

  • Model and Serial # of unit(s) having an issue
  • Brief but accurate description of problem
  • Contact, billing address and return shipment address
  • Billable payment process. Credit card payments must be made over the phone if needed

You will receive a shipping label and packing slip - make sure to review for accuracy.

 

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