Error Number = 1731

You may receive the following eConnect error when attempting to perform an Order Fulfillment

Error Number = 1731 Stored Procedure= taSopLineIvcInsert Error Description = Unable to update SOP Header values.

We usually see this error when orders are entered directly into the database, by an eCommerce-type solution. In these instances, Dynamics GP does not have a chance to check the TAXSCHID exists in the schedule for a particular item.

To troubleshoot this, open the order mentioned in the error message, select the line item mentioned, and verify the tax schedules information. If the TAXSCHID does exist, ensure that the syntax is correct, and that there are not any extra spaces in the string. When changes are made, the user should remember to save them, and attempt to resubmit the failed transaction from the portal.

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