Symptom
Users of Intermec handheld scanners may get an extra leading zero when scanning a UPC barcode. By default, most Intermec scanners are set to transmit UPC-A as EAN-13 and to transmit the Lead and Check digit for UPC-E and UPC-A.
Cause
The leading character is being added because the configuration in Intermec Setting is configured to transmit UPC-A barcode as EAN-13. To do this a zero is added to the beginning of the 12 character UPC-A data to make it a 13 character EAN-13 data.
Solution
To drop the leading zero in Intermec Setting the parameter 'UPC A xmit as EAN 13' has to be unchecked. To get this setting follow these steps:
- Open Intermec Settings.
- Select 'Data Collection'.
- Select 'Internal Scanner'
- Select 'Symbologies'
- Select 'EAN/UPC'
- Look for the parameter 'UPC A xmit as EAN 13' and uncheck the box.
- Select OK and exit out of Intermec Settings.
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