How do I contact Honeywell Support?

How do I contact Honeywell Support?

Technical Support

  • Phone — 1-800-782-4263, option #4
  • Online — Honeywell Web-Based Help Desk — Open support tickets, track status and history, communicate with the support team, and upload or download files.

Check Coverage

Verify your scanner's warranty or service coverage:

https://honeywellsps.my.salesforce-sites.com/thetechsupportall/RMA_CheckCoverage

Obtain an RMA

Call 1-800-782-4263, option #3 and provide:

  • Model and serial number of the unit(s)
  • Brief description of the problem
  • Contact, billing, and return shipment address
  • Payment method (credit card payments must be made over the phone)

Submit service RMAs online: https://honeywellsps.my.salesforce-sites.com/thetechsupportall/loginRMA

Review the shipping label and packing slip for accuracy before sending.

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