Remote Control Software for Handheld Devices
If you have several handheld devices, a remote control tool lets you simplify the actions to monitor and assist users anywhere within your wireless signal range.
Recommended Software
Soti PocketController
Download and install the Pro version. Soti PocketController has a time-limited trial license and is reasonably priced.
MyMobiler
MyMobiler is free software. While not as robust as the Soti product, it has no trial time limit. Most customers have good results, though some organizations are hesitant to install freeware.
Managing Multiple Devices
If you need to manage several mobile computers, consider MobiControl from Soti for cataloging and controlling many devices. Available at http://soti.net/.
Related Articles
What's the life cycle for Windows Embedded Hand Held devices?
Microsoft ended support for Windows Embedded Handheld 6.5 (WEHH 6.5) in January 2020. However, many organizations continue to use these devices, and Panatrack continues to support PanatrackerGP on this platform. Panatrack Support Commitment Panatrack ...Windows Embedded Handheld PGP Setup and Connectivity Troubleshooting guide
Download the setup guide for instructions on connecting your Windows Embedded Handheld device to your internal network. These steps must be completed before installing PanatrackerGP.Android Configuration
Download the attached Android configuration guide for step-by-step device setup instructions.How do I get my handheld device repaired?
Panatrack does not repair handheld devices. For devices covered by a service contract, contact the company listed on your warranty. Third-Party Repair Companies Carlton Technologies ED Systems Liberty SystemsChanging Handheld Access to IP Address Versus DNS Address
In some environments, the handheld devices are not easily able to resolve DNS, therefore they cannot communicate reliably with the PanatrackerGP portal to complete transactions. In instances like this, it is recommended to use the IP address of the ...