An error occurred performing the GenericTransaction transaction

An error occurred performing the GenericTransaction transaction

About Generic Transactions

The Generic Transaction feature is not used with standard Dynamics GP operations. It's a framework introduced in version 6.3 for custom data-collection transactions developed through Panatrack consulting services.

Generic Transactions allow recording of data that isn't used in Dynamics GP. This transaction type isn't intended for normal use, but rather provides a way to capture a custom set of fields for specific purposes. For example, you might use it to capture barcoded event tickets and entry gates at an event, recording the information in a custom table.

Solution

If you're receiving this error and don't use custom Generic Transactions, disable the feature:

  1. Navigate to the System Settings page in the PanatrackerGP portal.
  2. Locate the EnableGenericTransaction setting.
  3. Set the value to FALSE.
  4. Save the settings.

If you believe you should be using Generic Transactions, contact Panatrack support for assistance.

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