Extra leading zero when scanning UPC barcodes

Extra leading zero when scanning UPC barcodes

Symptom

Users of Intermec handheld scanners may see an extra leading zero when scanning UPC barcodes. By default, most Intermec scanners transmit UPC-A as EAN-13 and include the lead and check digit for UPC-E and UPC-A.

Cause

The leading character is added because Intermec Settings is configured to transmit UPC-A barcodes as EAN-13. To do this, a zero is added to the beginning of the 12-character UPC-A data to make it 13-character EAN-13 data.

Solution

To remove the leading zero, disable the "UPC A xmit as EAN 13" parameter in Intermec Settings:

  1. Open Intermec Settings.
  2. Select Data Collection.
  3. Select Internal Scanner.
  4. Select Symbologies.
  5. Select EAN/UPC.
  6. Locate the UPC A xmit as EAN 13 parameter and uncheck the box.
  7. Tap OK and exit Intermec Settings.