Extra leading zero when scanning UPC barcodes
Symptom
Users of Intermec handheld scanners may see an extra leading zero when scanning UPC barcodes. By default, most Intermec scanners transmit UPC-A as EAN-13 and include the lead and check digit for UPC-E and UPC-A.
Cause
The leading character is added because Intermec Settings is configured to transmit UPC-A barcodes as EAN-13. To do this, a zero is added to the beginning of the 12-character UPC-A data to make it 13-character EAN-13 data.
Solution
To remove the leading zero, disable the "UPC A xmit as EAN 13" parameter in Intermec Settings:
- Open Intermec Settings.
- Select Data Collection.
- Select Internal Scanner.
- Select Symbologies.
- Select EAN/UPC.
- Locate the UPC A xmit as EAN 13 parameter and uncheck the box.
- Tap OK and exit Intermec Settings.
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