Order Fulfillment Fails with eConnect Error 2233 "QTYFULFI Cannot Be Greater Than Remaining Quantity"
Order Fulfillment Fails with eConnect Error 2233 "QTYFULFI Cannot Be Greater Than Remaining Quantity"
When submitting an order fulfillment transaction in PanatrackerGP, the transaction fails with eConnect error 2233 from the taSopLineIvcInsert stored procedure: “QTYFULFI Cannot Be Greater Than Remaining Quantity.”
Cause
This error indicates that the quantity fulfilled by PanatrackerGP exceeds the remaining quantity to fulfill. This may occur when:
- The order pick was completed and left in-progress for a period of time. At submit, other updates to the fulfilled quantity made the original picked quantity exceed the remaining quantity.
- Changes were made to the GP sales order (order quantity or canceled quantity) after picking but before submission.
- A second pick on a partially picked order/invoice may create this error depending on settings.
How to Fix
- Review the current order fulfillment quantity in GP and identify the actual remaining quantity.
- Delete the line item on the failed transaction in the PanatrackerGP portal.
- Add the pick for the remaining quantity (if any).
- Review other transactions submitted for this sales order to identify other pick transactions.
Questions? Contact Panatrack Support.
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