Item Bin Move Fails with eConnect Error 8673 "Lot Combination Does Not Exist in Bin"

Item Bin Move Fails with eConnect Error 8673 "Lot Combination Does Not Exist in Bin"

Item Bin Move Fails with eConnect Error 8673 "Lot Combination Does Not Exist in Bin"

Symptom

Submitting an Item Bin Move transaction can fail with eConnect error 8673 from the taIVMultibinBinToBinTransfer stored procedure. The full error text is: "Lot number / qty type / location / expiration date combination does not exist in the Bin entered."

Cause

The usual cause is a different time zone on the handheld versus the application server. The application server or handheld translates SQL Server's "empty" date. Since the GP database cannot store a null date, it uses 1/1/1900 to mark an empty date. A time zone mismatch translates the date back (for example, to 12/31/1899).

How to Fix

  1. Confirm that the handheld has the same time zone setup as the application server.
  2. Confirm that the application server and database server are in the same time zone.

Questions? Contact Panatrack Support.

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