Orders that have been fulfilled are not available on Verify Order transaction

Orders that have been fulfilled are not available on Verify Order transaction

Check for one of the following reasons:

Is the order being verified "automatically"? 

Under Order Fulfillment Settings, check if you have Order Fulfill Ship ID Behavior enabled AND CreateSOPick Records On Order Fulfill Submit set to true. With this configuration, the SOPicks table (populated for Verify Order) is updated automatically with the Order Fulfillment transaction, marking orders as verified.

Other Causes

  • Confirm the sales order has not been previously verified by reviewing the Verify Order transaction log.
  • Confirm the sales order has line items fulfilled in GP (verify the order pick was submitted to GP).