Order Submission Fails with eConnect Error 1748 "Primary Bill To Address ID Does Not Exist"

Order Submission Fails with eConnect Error 1748 "Primary Bill To Address ID Does Not Exist"

Order Submission Fails with eConnect Error 1748 "Primary Bill To Address ID Does Not Exist"

When submitting an order transaction in PanatrackerGP, the transaction fails with eConnect error 1748 from the taSopHdrRecalc stored procedure: “Primary Bill To Address ID Does Not Exist.”

Cause

The customer on the order does not have a correct bill-to address set up in GP.

How to Fix

  1. In GP, confirm the customer has a correct bill-to address.
  2. Resubmit the transaction.

Questions? Contact Panatrack Support.

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