The life cycle for Windows Embedded Handheld devices

The life cycle for Windows Embedded Handheld devices

Microsoft ended support for Windows Embedded Handheld 6.5 (WEHH 6.5) in January 2020. However, many organizations continue to use these devices, and Panatrack continues to support PanatrackerGP on this platform.

Panatrack Support Commitment

Panatrack continues to support PanatrackerGP on Windows Embedded Handheld devices well beyond Microsoft's end-of-support date. The useful life of these units extends past their stated end-of-life, and Panatrack is committed to supporting customers who still rely on them.

Transition to Android

PanatrackerGP is fully available on the Android platform. The transition is designed so you can run both Windows Embedded Handheld and Android devices together, replacing aging units on your own schedule.

Recommended Android Devices

Compatible devices must support Google Mobile Services (GMS), which is standard on most consumer and industrial Android devices. See the full list of supported hardware.

Software Updates

If you are current on your Panatrack annual maintenance, PanatrackerGP Android software updates are included at no additional charge. Panatrack professional services may be required for installation, configuration, and training during the transition.

Contact Panatrack to discuss planning for your transition to Android.

    • Related Articles

    • Windows Embedded Handheld PGP Setup and Connectivity Troubleshooting guide

      Download the setup guide for instructions on connecting your Windows Embedded Handheld device to your internal network. These steps must be completed before installing PanatrackerGP.

    • Battery life on your handheld devices

      Manufacturers typically do not advertise specific battery life figures because performance depends on usage patterns and device settings. Factors That Affect Battery Life Continuous use — Constant scanning and screen activity drains the battery ...

    • Remote Control Software for Handheld Devices

      If you have several handheld devices, a remote control tool lets you simplify the actions to monitor and assist users anywhere within your wireless signal range. Recommended Software Soti PocketController http://soti.net/ Download and install the Pro ...

    • Transitioning to Android devices

      Panatrack strongly recommends initiating a transition plan with the professional services team 90–120 days before your intended go-live date. Mixed-Device Support PanatrackerGP supports running Windows Mobile and Android devices together. You can ...

    • Authentication of hand held devices and users in PanatrackGP

      PanatrackGP uses its own authentication system stored in the Panatrack database — Windows Active Directory credentials are not required on the devices. Web Portal Authentication The PanatrackGP web portal authenticates users through its internal ...